Help
Step-by-step guides for the things people get stuck on. If something here is wrong or missing, email support@deep-iq.net and we'll fix it.
- How sending works
What happens between clicking Send and the message appearing on a customer's phone.
- Uploading contacts
How customer data flows from your FTTH dashboard into Deep IQ.
- Sending your first message
From contact list to delivered message in under five minutes.
- Understanding credits
How credits are billed, refunded, and tracked in your ledger.
- Managing your team
Inviting teammates, assigning roles, and removing access.